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DATA PROCESSING POLICY


GENERALITIES

At SIN ENREDOS S.A.S., we are committed to protecting the privacy and security of the personal data we collect from our clients, suppliers, and users. This policy outlines how we collect, process, and protect the personal information provided through contact forms, online chats, emails, phone calls, and other means. By providing your data, you expressly authorize the processing of the same under the terms established in this policy, in accordance with the General Data Protection Law (Law 1581 of 2012) and applicable regulations.

PURPOSE OF COLLECTED DATA

By providing your data, you authorize SIN ENREDOS S.A.S. to process it for purposes such as:

  • Clients: Service consulting, continuous communication, billing, service proposals, customer loyalty, technical support, and satisfaction surveys.
  • Suppliers: Preparation and execution of contracts, administrative and accounting management, continuous communication.

The processing of data will be carried out in accordance with the established purposes without requiring additional authorization for the indicated purposes.

LEGAL FRAMEWORK

We are governed by the Political Constitution of Colombia, Law 1581 of 2012 and its regulations, Decree 1377 of 2013, among others. Any violation of privacy and data protection will be addressed in accordance with current legal provisions.

SECURITY

We implement physical, technical, and administrative measures to protect the personal data we collect. However, we cannot guarantee total security, and we do everything possible to prevent unauthorized access. Additionally, our external platforms have their own privacy policies, so we are not responsible for the handling of data on those sites.

DATA INQUIRY, UPDATE, AND DELETION

Data subjects may consult, update, rectify, or request the deletion of their personal data through written communication via our channels established in point 7. They may also exercise these rights in accordance with what is provided by Law 1581 of 2012.

DATA TRANSFER

SIN ENREDOS S.A.S. may transfer or share personal data with third parties, including suppliers and contractors, as long as it is necessary to fulfill the purposes established in this policy and in accordance with current legislation.

AMENDMENTS TO THE POLICY

SIN ENREDOS S.A.S. reserves the right to modify this policy at any time by publishing updates on its website. The modifications will take effect at the time of their publication.

VALIDITY

This policy comes into effect upon its publication on our website and is valid until further updates.

If you do not agree with the processing of your data according to this policy, we ask that you do not use our services and contact us to proceed with the updating, modification, or deletion of your personal information from our databases.